Optimize Your Business with Crucial Technology & Benchmarking Insights | The 2020 GAUGE Report
by Kim KosterGovCon, Government Compliance
Sep 17, 2020
Between the COVID-19 pandemic, CMMC compliance, and social unrest—not to mention the usual myriad of unique industry challenges—2020 has been an unprecedented, arduous year for the GovCon industry and beyond. With so much change and so many surprises, many contractors are left with their heads spinning, wondering where to turn. One thing is clear during this tumultuous period: one of the best sources of advice for GovCons is each other. There’s great benefit in learning how other government contractors are confronting challenges and opportunities similar to yours. Unanet and CohnReznick’s fourth annual GAUGE Report can provide this guidance. This report is a collection of survey results from over 1,450 contributors in the GovCon sphere and provides performance metrics and business practices that are shaping this current volatile government contracting landscape. “The year 2020 continues to be a season of reckoning,” the report authors observe, “as government contractors are either reaping the rewards of having laid a sound business and technology foundation, or paying the price of playing catch-up.” Technology is the theme of this year’s GAUGE and the report explores how GovCon leaders need to leverage technology to best position their companies not only during this season of remote work but for the next five years. Some major takeaways from the report include: Optimism impacted: Prior to the pandemic in early March, 84% of survey respondents reported that they were either very or cautiously optimistic about their business outlook. Near the end of March, the percentage of respondents reporting this optimism dropped to 68%. Project and resource success: 59% of respondents reported that 76%-100% of their projects are on or under budget, and 55% of respondents rated their resource management at a high level of maturity, an improvement over previous years. Slowly adapting new technology: 53% of surveyed contractors use a project-based ERP system, while 18% use an entry-level system and 29% rely on other generic ERP tools. With the focus on technology in this year’s report, it is clear that GovCons’ success going forward depends on them “empowering teams to be productive in any setting and adapting quickly to new ways of operating” through the use of technology. You can get your own copy of the GAUGE Report here and begin leveraging crucial industry information and best practices. We’re excited to hear how the report helps your organization establish and refine company goals in 2020 and beyond.
How ERP Software Drives Business Forward in the Era of Remote Work
by Kim KosterA/E, ERP Software Best Practices, GovCon
Sep 17, 2020
As executives fight to maintain efficiency in the remote-working environment driven by the COVID-19 crisis, one thing is becoming clearer: silos of information are a significant hindrance to business, particularly in this environment. Business leaders are increasingly worried about maintaining collaboration and visibility in their organization. ERP tools help enable that collaboration and visibility that businesses need, so there is one primary repository of up-to-date, meaningful information. Stacy Critzer, Unanet’s Chief Human Resources Officer, and Kim Koster, GovCon Expert and Unanet’s Vice President of Product Marketing, wrote an insightful article for Strategic HR Review about how ERP software fits into the context of the current remote work climate and how to banish silos, maximize resources, and improve outcomes. In the article, Kim and Stacy also review a case study of a healthcare operation in New York City that has been able to eliminate silos and enable collaboration even in the wake of COVID-19, a shining example of what other organizations can achieve. If you subscribe to Strategic HR Review, you can read the article here. Or, click here.
Our engine now runs even better.
by Kellye KingAEC, Cosential, CRM, Security
Sep 16, 2020
When you invest in a software platform to drive your firm forward, this guiding principal should simplify the partnership each side enters: “do the right thing” – one of the core values that Unanet embodies for each other, Unanet CRM by Cosential, and our customers. That’s why it should come as no shock that over the past weekend we overhauled our entire system in upgrading our SQL Server – all within the blink of an eye, and with no disruption to our customers. What’s happening below the surface matters. You can’t always see enhancements or upgrades made to infrastructure – but I promise you will be able to feel them. The decision to upgrade our infrastructure aimed to make us even more secure and up-level our reliability in a proactive manner. This milestone is an important moment to celebrate. It enables us. Upgrading Unanet CRM’s infrastructure means improved database performance and better data insights – which allows us to make product decisions faster and ultimately pass those benefits directly to our customers. It protects you. Unanet just proactively improved the reliability and security of the platform you run your business on. This SQL provides a powerful level of encryption and dynamic data masking that clamps down at even the sheer possibility of an intruder benefiting from any type of breach. Better Performance meets best-in-class security: underneath the hood, Unanet CRM now has a much better engine, and we’re excited for the continued path of innovation this will have us pave with the best in the AEC industry.
Contact Management just got smarter.
by Kellye KingAEC, Cosential, CRM
Sep 15, 2020
You dedicate a significant portion of time to managing your contacts through follow–up emails, e-introductions, and even surfacing new contacts discovered throughout your pursuit of the next big project. Due to this, it’s safe to say the business contacts you’ve developed throughout the timespan at your firm has likely grown exponentially when you factor in your Outlook inbox. In fact, the total number of business and consumer emails sent and received per day is forecasted to grow to over 347 billion by the end of 2023 (Radicati Group). What happens when one of those contacts moves firms, introduces you to someone in a different region, or you find yourself needing to reach them on their direct line and not the conference number where you were introduced? You’ve likely heard the old adage “work smarter – not harder”, it just became a no-brainer to take advantage of the business data that’s in your email with Unanet CRM by Cosential for Outlook’s latest Contact Management feature; now helping you grow contacts and stay up-to-date with absolutely no effort. Your Contact Management feature in Unanet CRM for Outlook is now fueled with machine learning to take the heavy lifting from manually creating new business contacts to keep you driving forward with project pursuits. Unanet CRM works in the background while you’re in your inbox to smartly surface new contacts on your behalf and accurately identify information changes to existing key contacts straight from the email signature. In one single click you’re now notified that a Contact is being created and added to an existing or new Company in Unanet CRM. That’s right – one click, and you’re done. “I like to think of Unanet CRM for Outlook’s latest feature enhancement as an ‘Easy Button’ for user adoption. There is no downside to this – it really is delightful. If you have users new to CRM that don’t like entering data, or you are trying to excite your colleagues about your new CRM– this is for you. Unanet CRM can help you get meaningful data into your system of record easily without leaving your inbox.” Lisa Pitts, Product Manager at Unanet Unanet CRM for Outlook allows you to manage your contacts in one place and jumpstart growth by feeding your system of record up-to-date, accurate, information seamlessly– all within the context of your inbox. Never sweat the details again, ensure your contact data is up to date with these new smart contact management features working for you: Grow contacts with a single-click by automatically populating record details across email signatures and social media. Surface key contact details and auto-associations straight from email through machine learning. Plus, auto-update Contact records with changes while you work. Learn how easy it is to leverage Outlook and Unanet together to instantly access meaningful contact and pursuit data at your fingertips. Download the Unanet CRM by Cosential for Outlook Overview.
You Can Now Do Even More With Your Pipeline
by Kellye KingAEC, Business Development & Growth, CRM
Aug 14, 2020
As a Business Developer, you need a platform that makes it easy to breathe strategic insights throughout the entire lifecycle of your project pursuits — but where does that happen during the key juncture when a casual business connection you’ve been exchanging communication with develops into a full-blown opportunity for your firm? No surprises here, it’s likely your inbox. Email is a way of life. It’s so ingrained into daily habits that it’s hard to imagine how to nurture relationships and close business without it. The great thing is, with Unanet CRM by Cosential, you don’t have to. Since the recent debut of The New Business Development Experience – introducing entirely new ways to drive forward with business pursuits – we haven’t stopped meeting Business Developers in areas where their daily habits already thrive. “This is helpful. I’m an engineer, so this would be where I’m mostly involved. When you talk about the business development team… everyone who is an Engineer is in [Business]Development, so, in a sense we need to get a license for everyone here. [Unanet CRM for Outlook] tracks Leads and submittals that are related to Me.”–Strategy & BD Principal, at an award-winning geotechnical engineering firm. Unanet CRM for Outlook allows you to maintain your pipeline in one place and jumpstart growth by feeding your system of record up-to-date, accurate, information seamlessly– all within the context of your inbox. With over 15 dedicated enhancements to our Opportunity Management features, you can now do even more in your pipeline without ever leaving your email, including these new stand-out capabilities: Easily drag and drop Opportunities to closed stages to streamline your pipeline view. Quickly identify which pursuit needs your attention and create Call Logs bringing key stats straight to the Opportunity card. Bundle up critical connection insights by linking Opportunity, Client Owner, and Company details to Call Logs straight from an Opportunity card within Pipeline view. Learn how easy it is to leverage Outlook and Cosential together to instantly access meaningful contact and pursuit data at your fingertips. Download the Unanet CRM by Cosential for Outlook Overview.
Bring the Parts of the Project Lifecycle Together With a Project-Based ERP
by Kim KosterA/E, GovCon, Project Management
Aug 03, 2020
For too many organizations, the various parts of the project lifecycle are not treated as being part of one single system and data is kept in individual silos. This is a recipe for project failure. Before we discuss these crucial parts of the project lifecycle that your organization must learn to incorporate together, let’s level-set on what exactly a project is. A project is a planned piece of work that provides either a good or service and has a scope, schedule, and cost. Each project has a lifecycle, a series of elements that contribute to a project’s completion. These elements include: CRM Opportunity pipeline Resource management Budgeting, planning, and forecasting Time and expense Project accounting Billing and revenue recognition Financials Payroll Purchasing Real-time reporting, analytics, and dashboards So, how do you get the parts of the project lifecycle to flow together and increase your chance of project success? Utilize the power of a project-based ERP. A project-based ERP is the ultimate project management control center. It places all the necessary information into the project manager’s hands and brings together every part of the project lifecycle. Our new ebook, The Business of Projects, is a guide to how ERP software can enable project success. This eBook spells out in detail the nature of project-based work, the concept of enterprise resource management, and how organizations capture new business. Download your copy of the ebook here and learn how ERP opens the door to better planning, execution, and financial management through more robust project data.