Customer Experience Overview

Gain a strategic partner invested in your success

When it comes to business software, not all partnerships are created equal. We strive to create meaningful partnerships with our customers from day one. We‘ll have your back from the start with our team of experts and trusted advisors. 

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Working with Unanet

Achieve your goals and maximize the value of your investment with the right partner

  • Deployment

    Industry tailored methodology to plan, configure, and deploy the system
  • Customer Success

    Your dedicated Customer Success Manager is committed to understanding your business and building a strong long-term partnership
  • Education and Training

    Instructor-led and self-paced Courses, Webinars, and Knowledge Center
  • Champions Conference

    One-of-a-kind conference for project-based professionals
  • Customer Community

    Advice and networking with peers and other experts in the Community Forum
  • Support

    Our award-winning, human-centered support team will help you every step of the way, delivering reliable and exceptional service

Want a First Look?

Unanet First Look allows you to actively participate in and provide feedback on new product features.

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Got a Suggestion?

Looking to help shape the future of Unanet software? Our customers are a driving factor in the product roadmap of each Unanet product through our Suggestions Portal, and continued conversations with your Customer Success team.

Looking to lead?

We have exciting opportunities to be group leaders in our new Unanet Communities. In this role, you can help foster connections with peers, gain insights on the latest happenings in the industry, and share your thoughtful ideas on how we can all succeed together and so much more.

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Exceptional Customer Experience

97%

Customer Support
Satisfaction Rating

100+

Years Of Industry
Experience

160+

Unanet University
Courses

2024 Silver Stevie Award
Support Department of the Year