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Customer Success

Our Customer Success team is here to help you achieve your goals and ensure that you are extracting maximum value out of the investment you have made in Unanet.

Here at Unanet, we are your advocates.

We are committed to understanding your business and building a strong, long-term partnership.

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You have a dedicated Customer Success Manager

During implementation, the primary contacts will be a lead implementation consultant and project manager. Once the implementation and “Go Live” is complete, you will transition to a dedicated Unanet Customer Success Manager (CSM) who will serve as the primary contact. CSMs keep their customers informed of new product release features and availability, user group meetings, educational and training webinars, etc. to help customers extract maximum value out of the investment they make in Unanet. The CSM will assist with system questions, the procurement of additional training or additional software licenses, and will help facilitate any questions requiring support from other parts of the organization

Still need help?

Call (703) 689-9709 for telephone support.