Success Story
Unanet CRM by Cosential: How Gilbane Sets the Pace for Growth with Technology
How A World Class Construction Company Sets the Pace for Growth with Technology
Unanet’s cloud-based solution has been in place since June 2002. Unanet provides the infrastructure to host the Unanet software for this “Software as a Service” offering. Unanet Cloud customers receive security, reliability, and high availability through the Unanet software and Unanet’s managed services. The Unanet software provides password encryption, privileges by role, encryption of data in transit (TLS/SSL), encryption of data at rest (database encryption), and backup encryption.
Unanet, using Amazon Web Services (AWS) and Microsoft Azure, provides its cloud customers with a reliable, high-quality network infrastructure to support a high-speed private network and Internet access service. This includes high network availability, firewalls, redundant Internet bandwidth, uninterruptible and extended power, physically secure facilities, and off-site backup. Unanet Cloud employs sophisticated monitoring to proactively identify issues.
Unanet, using Amazon Web Services (AWS) and Microsoft Azure, provides its cloud customers with a reliable, high-quality network infrastructure to support a high-speed private network and Internet access service. This includes high network availability, firewalls, redundant Internet bandwidth, uninterruptible and extended power, physically secure facilities, and off-site backup. Unanet Cloud employs sophisticated monitoring to proactively identify issues.
Unanet has implemented a comprehensive COOP solution that addresses the cloud platform’s storage requirements, hardware redundancy, location independence, flexibility, and speed of recovery, which have been fully tested. We combine enterprise-class backup and restoration and multiple datacenter capabilities to ensure reliable service. This bundled offering enables Unanet to back up data for COOP purposes and restore to an alternate datacenter or a new AWS or Azure VPC. Unanet Cloud has an RPO as low as 15 minutes, meaning nearly 100% application and data availability.
Unanet’s backup procedure employs cloud-based, enterprise backup solutions to perform a primary full system backup and incremental backups daily. A complete copy of all backup data is replicated nightly to secondary site for continuous availability. In the event of a disaster or a need to recover servers, applications, or data, Unanet can restore directly from disk across the network from either backup storage location.
Unanet Cloud Operations provides security, reliability, and availability with VPN access, firewall protection, router, and ACLs implemented via a series of written run books and using industry best practices. In addition, datacenter locations and cloud environments have closed-circuit monitors, alarm-triggered doors with secure card-key access, and “person-trap” restricted access to provide physical security to its datacenter. Datacenters are SOC2 compliant and independently audited. Unanet provides support for NIST 800-171 and 800-88 compliance and this is documented and supported through the SOC2 Plus audit report.
Together with our partners, Unanet provides a mature and low-risk operation that is based on industry best practices such as the Information Technology Infrastructure Library (ITIL) and is annually audited to prove we follow our written procedures. The Unanet cloud platform has successfully served customers since 2002.
Unanet’s product, agreements, and policies help organizations address best practices in privacy and specifically the EU General Data Protection Regulation (GDPR) compliance requirements. Unanet adheres to the EU-US Privacy Shield Framework and is included on the US Department of Commerce Department Privacy Shield List. For more information, see our Cloud Subscription License or request a copy of the Unanet Written Information Security Program description.
How A World Class Construction Company Sets the Pace for Growth with Technology
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703.689.9709