Success Story
How Deep Water Point & Associates increased billing efficiency by 60% and pay 30% faster with Unanet
Deep Water Point and Associates is no stranger to challenges. With a mission to help government...
Case Study
How Deep Water Point & Associates Used Billing Automation to Increase Efficiency by 60% and Get Paid 30% Faster with Unanet
Deep Water Point and Associates is no stranger to challenges. With a mission to help government contractors grow, their team of experts provides invaluable insights to clients. They support hundreds of customers and rely on hundreds of independent consultants who work a variety of hours per month, per account, throughout the year. For the company, acquisitions and growth meant that operations expanded. To accommodate this, they wanted to get more efficient – preserving their team members’ time, making workflows smoother, improving subcontractor relationships, and keeping costs in line through smarter workflows, automation, and billing automation tools that replaced their manual billing system.
Although they had been a Unanet ERP customer for over a decade, they turned to Unanet for help in transforming their business. With Unanet’s solutions, services, and support, they simplified their operations, automated billing and invoicing workflows, reduced costs, and gained a clearer picture of their business. The company empowered its team to focus on delivering exceptional service instead of managing disconnected spreadsheets and manual invoicing tasks.
Deep Water Point and Associates
Deep Water Point and Associates is a leading consulting firm specializing in guiding government contractors toward success. Based in the United States, the company works closely with small to mid-sized businesses, leveraging its expertise to help clients expand their operations and achieve their objectives within the highly competitive government contracting space. Known for its team of experts and tailored solutions, Deep Water Point and Associates is dedicated to empowering clients with the knowledge, strategies, and automated systems—including billing automation, automated invoicing, and scalable billing software—needed to thrive in a dynamic and regulated industry.
The Challenges
Deep Water Point identified key areas to enhance their operational efficiency and support their continued growth. These opportunities for improvement included:
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Software optimization
Opting for customizable, tailored software would help the team create cost-effective solutions that matched the unique needs of subcontractors. They needed a billing platform and ERP system that could scale with demand while reducing the need for manual billing processes.
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Simplified invoicing
By introducing automated billing software, the company wanted to increase efficiency, streamline the invoicing process, and save time and valuable resources previously spent on manual invoicing and invoice creation.
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Improved data insights
Expanding the use of reporting tools could allow them to gain better visibility into gross margins, forecasts, and client activities, as well as more accurate billing information and real-time accounts receivable tracking.
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Better time management
Encouraging timely and accurate timesheet submissions would enable more effective planning and better operational execution, while also supporting a smoother billing cycle.
Unanet’s professional services really helped us accelerate our work and we have gotten a ton of value from working with the team.
The Solution
Deep Water Point sought an agile solution, turning to Unanet to reimagine their workflows and provide the tools they needed to thrive. With Unanet, they leveraged features that made a significant impact, including:
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Subcontractor Portal
Using this portal would help them better manage and accommodate hundreds of independent consultants, centralize customer data, and streamline time, expense, and project reporting.
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Billing automation
.Tapping into automated billing systems eliminated manual invoicing processes and disconnected spreadsheets, significantly reducing the time and effort required to send accurate invoices and manage the billing workflow.
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Enhanced reporting tools
The improved reporting capabilities delivered actionable insights, enabling leadership to track gross margins, monitor project activity, and encourage better time management. It also provided deeper visibility into billing operations and accounts receivable.
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Resource management capabilities
Unanet provided Deep Water Point with better systems for tracking and forecasting billable hours and aligning payment timelines with project milestones.
By being able to use Unanet’s billing tools and AR automation, we reduced the time spent on creating invoices by 80% and created a better customer experience with 30% faster payments from our clients.
The Approach
With Unanet’s guidance, implementation was swift, practical, and surprisingly stress-free. Deep Water Point’s team embraced the tools quickly, thanks to key aspects of the deployment, including:
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Customer support excellence
The Unanet team delivered timely and expert assistance during setup. They functioned as a guide and a partner throughout the process, helping configure the right billing system for their needs.
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Training and guidance
Access to Unanet University and professional services empowered employees to maximize the system’s potential and navigate the transition from manual billing processes to automated systems.
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Ease of automation implementation
Tools like export-import features and AR automation simplified processes with minimal disruption, yielding quicker wins and supporting a more streamlined payment processing workflow.
Don’t try to be a hero and do it on your own, Unanet’s professional services arm is incredibly helpful.
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60% time savings in billing
Billing automation and AR automation allowed them to cut manual labor significantly, reducing invoice creation from weeks to days and streamlining the overall billing process.
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Improved financial visibility
New dashboards and reporting tools gave leadership instant access to gross margins, cash flow, and project performance, all supported by centralizing billing solution.
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Automation drives more strategic growth
Automated billing workflows allowed Deep Water Point to spend less time on billing and time tracking and focus on higher-priority tasks, strategic planning, and growth.
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Improved subcontractor and customer relationships with 30% faster payments
A more efficient payment processing system, support for multiple payment methods, and accurate invoices helped accelerate turnaround times and strengthen trust across the board.
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