ISG shares its mergers and acquisitions best practices in AEC 

Mergers and acquisitions (M&A) in the AEC industry can often feel like navigating a maze. They’re important for growth, diversification, and staying competitive, but they're also complex and demanding. So how do you ensure your M&A corporate strategy leads to more successful business outcomes?  

To find out, we recently tapped into the expertise of one of our partners, ISG, and specifically Alec Pfeffer, CFO, and Laura Drager, Marketing Manager, who shared their firsthand insights and practical advice. They know what they’re talking about when it comes to this area – ISG has doubled in size since 2019 through several M&A’s. Let's dive into their mergers and acquisitions best practices.

Finding the right fit: Evaluating potential partners

One of the first and most vital steps in a successful acquisition is evaluating target companies. At ISG, this means looking beyond the numbers to ensure cultural alignment and shared values. As Pfeffer puts it, “We have to be the biggest protectors of our culture.” This approach helps prevent conflicts and sets the stage for a harmonious post-merger integration. 

Making cultures collide (in a good way)

Successful M&A isn’t just about financials – it's about people. Cultural integration is key. At ISG, the rule is simple: align with target companies who share your core values. Drager emphasizes, “Stick to your core values, and success will follow.” By focusing on shared values and communication, ISG ensures a seamless blend of cultures during M&A transactions that enriches the work environment.

Keeping the talent you acquire

Post-acquisition, retaining key talent from the target company is crucial. ISG excels by creating an environment where new team members feel supported and can grow after the merger. They provide resources, training, and opportunities for development, ensuring that acquired talent feels valued and motivated to contribute. This helps ensure a smooth integration process.

Overcoming the post-merger hurdles

The initial phase post-merger can be the most challenging. To ease this transition, ISG has crafted robust processes that streamline operations. By familiarizing new teams with existing procedures after acquisition, ISG minimizes disruptions and speeds up the benefits of the merger. As Drager notes, clear communication helps lighten the load and improve processes.

Communicating with clients: Transparency is key

During M&A, client management is critical. ISG maintains clear communication to keep clients informed and engaged. By managing expectations and addressing concerns, they build trust and ensure a minimal impact on service delivery and that synergies are realized.

Financial metrics: The backbone of success

Financial health is the linchpin of successful mergers. ISG meticulously manages financial aspects to ensure seamless integration. “We have built a robust framework for monitoring the business,” says Pfeffer, highlighting the importance of financial transparency and stability for stakeholder confidence. This paves the way for successful growth and integration. 

Bridging technology gaps

Technology integration can be daunting, but ISG handles it with strategic precision. By introducing processes and ensuring understanding, ISG aligns all team members with their technology systems, boosting efficiency and effectiveness.

Navigating the regulatory maze

Regulatory compliance is non-negotiable in M&A. ISG emphasizes thorough vetting and documentation to adhere to standards, mitigating legal risks and establishing a foundation of integrity.

Learning and improving with every step

Every merger is a learning opportunity. ISG continually refines its strategies through experience, fostering a culture of continuous improvement for better outcomes in future endeavors. 

Executing a successful merger and acquisition requires a balance of strategy, cultural awareness, and communication. By focusing on these key areas, businesses can confidently navigate the complexities of mergers and acquisitions.  

Looking to make business easy while freeing up more time to do the work that matters? Learn how Unanet can help. Schedule a demo today.