When win rates are high and competition for projects is limited, a government contracting business might be able to get by managing opportunities with spreadsheets and the lack of a formal capture process.
Whether your company sells home furnishings or software, being easy to do business with means embedding certain customer experience (CX) fundamentals into your organizational DNA. Here are five that have proven important in serving and supporting...
Among the many factors on which B2B companies are measured, one in particular has gained importance during the past couple of years, and that’s the ease of doing business with an organization.